Refund & Return Policy
Thank you for shopping at Techcare Solutions. We want you to be fully satisfied with
every purchase. However, we understand there are situations when you may need to
return an item. This policy outlines the conditions under which we will accept returns,
exchanges, or cancellations and provide refunds.
Refunds
Returns Due to Our Error
If we made a mistake or shipped you a defective, damaged, or incorrect item, please
contact us within 10 days of delivery so we can promptly correct the issue. We will
arrange for a refund, replacement, or exchange at no cost to you.
General Returns
Most unopened items in new condition may be returned within 14 days of receipt for a
full refund. We cannot accept returns on custom or made-to-order products. Please note
that opened computer software, electronics, and certain health/beauty items are non-
refundable due to hygiene and copyright reasons.
Contact Us
Shipping Returns
Once your return is received and inspected, we will notify you by email. Approved
refunds are usually processed within 3-5 business days to the original payment method
used at checkout..
Exchanges
If you wish to exchange your item for a different one, please contact us within 14 days of
delivery. You will be responsible for any applicable shipping costs. We are unable to
offer exchanges on made-to-order or custom items.}.
Cancellations
If you need to cancel an order before it ships, please contact us immediately so we can try
and stop the order. If the cancellation is approved, you will receive a full refund within 7-
10 business days. Orders that have already shipped are subject to our general returns
policy.
Contact Us
If you have any other questions or concerns about our refund policy, please contact us at
support@techcaresolutions.in. We will respond promptly to assist you.